Service health
Customers cannot complete card payments
checkout-api
1480mslatency
38.4%errors
payments-webhook
823mslatency
24.1%errors
auth-service
86mslatency
0.2%errors
postgres-primary
21mslatency
0%errors
Human + agent operations workspace
Incident response, agent-native.
Investigate outages from one shared workspace. Humans use the dashboard; agents use structured WebMCP tools against the same incident state. AI can analyze evidence and propose a plan, while consequential actions stay behind explicit human approval.
Active incident
Severity
SEV-1
Status
Investigating
Started
18:04 UTC
Owner
Payments On-Call
Live evidence
8 log / evidence lines available to humans and agents
18:03:51
checkout-api
INFO
POST /checkout 200 order=ord_83b9 latency=182ms
18:04:02
payments-webhook
ERROR
webhook signature verification failed provider=stripe reason=signature_mismatch
18:04:03
checkout-api
ERROR
payment confirmation rejected code=STRIPE_SIGNATURE_INVALID
18:04:05
checkout-api
ERROR
POST /checkout 500 order=ord_83c1 stage=payment_confirmation
18:04:14
auth-service
INFO
token verification healthy p95=84ms
18:05:11
payments-webhook
ERROR
webhook signature verification failed provider=stripe reason=signature_mismatch
18:05:36
checkout-api
WARN
checkout retries exhausted provider=stripe attempts=3
18:06:02
postgres-primary
INFO
connection pool healthy active=27 idle=41 max=100
Recent changes
Deployments + configuration context
checkout-api
Payment callback hardening and environment refresh
auth-service
Routine dependency patch
STRIPE_WEBHOOK_SECRET
Secret reference changed from payments/prod/webhook-v3 to payments/prod/webhook-v4
PAYMENT_RETRY_LIMIT
3 → 3 (re-applied during deployment)
Incident timeline
Shared state changes are visible here
Deployment completed
checkout-api v4.8.1 reached 100%
Error budget alert
checkout-api 5xx rate exceeded 20%
Incident declared
SEV-1 checkout incident opened